City: Central Otago
EzyConsents' is a building and resource consent lodgement service. We help building companies, tradies and everyone in between with their Council compliance. With a local government background, I noticed Councils had limited capacity to assist their communities with ever-evolving building regulations and subjectively involved consent processes. After doing a bit of research I noticed there were plenty of businesses helping to design dream homes and an ample number of companies who could build them, but no one to help get the work approved so that those dreams could become a reality. From this realisation, EzyConsents was born. Our services extend to customers all over Aotearoa with a large majority of our client base in the Central Otago/ Queenstown-Lakes Districts. EzyConsents has been in operation for just over a year and has helped over 100 customers obtain Council approval. We operate completely virtually, with everything being done via email, telephone, or video chat platform which has allowed us to continue operating through lockdowns during the pandemic. For our customers that are more comfortable with face-to-face interaction (when it is safe to do so), we are always happy to sit down for a cuppa and a chat to answer any and all questions they may have. First and foremost, we pride ourselves on exceptional customer service. We want to ensure our community has the knowledge they need to stay informed and achieve their desired outcome. We take care of the consent process so there is one less thing on your to-do list and one less thing to stress about. EzyConsents is the friendly, timesaving, hassle-free solution.
The last decade and a half has been a wild ride for me. Having lived in three different countries, studied and qualified in a number of disciplines and like many, overcame many trials and tribulations, I didn't ever think the day would come where I would say that at the age of 28, I, in my own definition, am a successful business owner. In everything that I do I have always put the needs of others at the forefront. Leading from an empathetic and authentic place is why I believe I was able to break into this relatively new and unknown market of consent consultancy and find success. I truly care about my customers and the service I provide and the relationships I make. My ability to foster healthy and long-lasting relationships with District Councils as well has set me apart from my competitors and has helped to ensure I get the best outcomes for my clients. Owning my own business has opened many doors for me in terms of networking and volunteering in my community. I have met many incredible and inspiring people through this entrepreneurship journey. There are many challenges but the little wins along the way, like getting those victories for my clients, really help to keep me going. Dealing with Councils is no easy feat but with EzyConsents I am able to make it an easy and hassle-free process for my clients. We always support our clients through the process and always surpass expectations. We strive to show a deep respect for human beings inside and outside our business and for the communities in which we live. We always deliver on our word with clear communication and the utmost regard for customer satisfaction. And, we work with passion to ensure we are continuously moving forward, innovating, and improving.